A few weeks ago, we let you know about one of our services — helping your business detect when appliances have broken or are about to break. Recently, we’ve seen this feature of PlotWatt’s software in action. Since PlotWatt’s team of algorithm developers has worked hard to perfect the detection of malfunctioning appliances, it has been exciting for us — and quite useful for our customers — to see this feature in action.
During a recent pilot with a local Burger King location, our software revealed that a walk-in freezer had begun to malfunction. The freezer had gone on the fritz over a weekend. PlotWatt’s software sent alerts to our team, and we quickly sent the store owner a notification saying that his freezer may be breaking down. After the owner had maintenance check the freezer, he determined that the appliance was indeed malfunctioning.
Because PlotWatt’s software showed us that the walk-in freezer was having problems, the owner had the opportunity to schedule a repair immediately. This saved him the worry of wondering whether the freezer was broken — PlotWatt’s software gave him solid evidence that the appliance was in need of repair. It also saved the restaurant from dealing with inventory loss and food safety concerns.
You could call this a “lucky” save. After all, it was fortuitous that our client found out right away that his freezer needed attention. But it wasn’t luck that was on his side; it was our software.
PlotWatt’s software allows store managers and employees to address problems like these right away. With our recently upgraded software, we’re able to prevent problems before they become too big to handle. This helps store managers keep their customers happy, and a happy customer will keep returning.